Pre-Conference Business Officers' Workshop


Bringing Disney’s Philosophy to Your School

Independent schools are facing more competition than ever before. Our energies are divided between not only our current families, but also our co-workers, alumni and even our potential families. By looking at Walt Disney’s business philosophy and exploring the science of positive psychology, this workshop will show simple practices that will help set your school apart from the crowded field.  

• How can your school deliver exceptional service to its families?
• When does your disposition maximize your potential? 
• What are the proven strategies in handling negative people?

This interactive workshop will answer these questions and many more.  Walt Disney developed a basic business credo that has carried the Disney Corporation to the top of the Forbes 500 list consistently year after year. 

This four-hour workshop will be divided into three sessions:
> Be Our Guest; Disney’s Philosophy of Customer Service
> Disney’s Leadership Techniques Can Work for You
> Attitudes have Outcomes

These techniques and principles can easily be incorporated at your school, in your career and
in other aspects of your life.

Who should attend? Heads of School, Trustees, and Business Officers

Click here for more information.

Workshop Facilitator

Gigi Chinisci worked in admission for over 11 years before retiring as the Assistant Director of Admission for Albuquerque Academy. Previous to being an admission officer, she had a 27-year career as a dental hygienist in California and New Mexico.

Her deep interest in human behavior led Gigi to return to school as a psychology major, while still working full-time in admission. Her focus is in cognitive psychology with an emphasis on positive psychology. She has been a national speaker and workshop presenter since 2012. Gigi is married and has three grown children. The hobbies that keep her occupied are golf, gardening, cooking and reading.



Be Our Guest; Disney's Philosophy of Customer Service


Disney's Leadership Techniques Can Work for You


Attitudes Have Outcomes


Workshop Cost: $225 (Members) | $325 (Non-Members)

Bundle the Pre-Conference ISM Workshop, Session I, with the Business Officers' Pre-Conference Workshop: $325 (Members) | $425 (Non-Members)
* The bundled option can be used for ONE participant only.

If you plan to attend the Convention, you need to register for one or both Pre-Conference Workshops as part of the Convention registration. Click here to go to Convention registration.

Registration Deadline:
October 4, 2019

To register for one or both of the Pre-Conference Workshops ONLY, click here:

Register Here

Registration Form

In accordance with the standards of the National Registry of CPE sponsors, CPE credits will be granted based on a 50-minute hour. In order to be awarded the full credit hours, you must be present, registering your attendance and departure on the attendance sheets at the registration desk.

View Complaint Resolution Policy

For any questions or more information regarding refund, complaint and program cancellation policies, please contact Alison Carlson in the FCIS office at 813-287-2820 or

FCIS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Special thanks to FACTS for their contribution to this event and
their support of FCIS.